Damir Mazrek // Official Page

Terms & Conditions

Products ordered by 3 pm will be shipped no later than five working days after ordering. The confirmed confirmation of the text layout, which he receives for inspection at his address, is considered to be the client’s confirmation. If the bidder is unable to fulfill its obligation because the goods will not be available, it will immediately notify the buyer.

The online store www.damirmazrek.eu (hereinafter “online store”) is operated by the company Damir Mazrek samozaposleni v kulturi, as an e-commerce provider (hereinafter “provider”). The general business conditions of the provider are compiled in accordance with the Consumer Protection Act (ZVPot), based on the recommendations of the Chamber of Commerce and Industry and international codes of e-commerce.

The purchase on the website can be made as a user or as a guest. You can read more about the purchase process here.

The provider undertakes to always provide the buyer with the following information //

Company identity (company name and registered office, register number) and contact details that enable the user to communicate quickly and efficiently (e-mail, telephone)

Essential characteristics of the Goods or Services (including after-sales services and warranties)

Product Availability (any Product or service offered on the Website should be available within a reasonable time)

Terms of Delivery of the Product or Execution of the Service (method, place and time of delivery)

Clearly and unambiguously set Product Prices and Transportation Costs

Payment and Delivery Method

Time validity of the Offer

Deadline within which it is still possible to withdraw from the Contract and any Costs incurred in returning the Product

Explanation of the complaint procedure, including all information about the Contact Person or the Customer Contact Service

Product Range

The offer of the online store changes daily due to the nature of business via the World Wide Web. Prices are presented as regular and reduced.

Regular prices – are the retail prices of the Manufacturer or Provider

Reduced prices – are currently reduced regular prices and have no predetermined validity

The bidder reserves the right to arbitrarily change the prices that are valid at the time of placing the order and do not have a predetermined durability. All published prices include VAT, unless explicitly stated otherwise.

Despite daily updating and checking the accuracy of the data, it may happen that the price information is incorrect. In this case, or in the event that the price of the item changes during the processing of the order, the provider will allow the buyer to withdraw from the purchase or offer another appropriate solution to the mutual satisfaction.

Damir Mazrek reserves the right to withdraw from the sales contract in the event of text, pricing or computer errors on the website.

Payment Options

SEPA – By Bank wire transfer to a account

With Payment Card – Visa, Visa Electron, MasterCard, Activia …

Paypal

Apple Pay

When paying with a Payment Card, the following Conditions also apply

The payer (data in the User’s profile) must be the same Person or Organization that owns the payment card

After the award of the Order, it is not possible to change the content of the Order or the final amount of the order, except in special cases determined by the Bidder.

The bidder issues an invoice to the buyer on a durable medium as long as the sales contract (order) is stored in electronic form on the provider’s server.

Purchase Process

Order accepted: After placing the order, the customer receives a notification by e-mail that the order has been accepted in the queue. Comprehensive information on the status and content of the order is always available to the buyer on the provider’s website.

Order being processed: The bidder reviews the order, checks the availability of the ordered items and confirms the order or rejects it with a reason. The bidder may call the buyer on his contact telephone number to verify the data or ensure the accuracy of the delivery. Upon confirmation of the order, the bidder notifies the buyer by e-mail of the estimated delivery time. The contract on the purchase of ordered items between the buyer and the provider is irrevocably concluded at this stage.

Order completed: The bidder prepares the goods, sends them and notifies the buyer by e-mail within the agreed deadline. At the same time, the provider informs the customer about the return policy and provides information on where to turn in the event of a delay in delivery and where in the event of a complaint.

Order cancellation, return or replacement of Goods

Order cancellation, return or replacement of goods

The buyer has the right to return the purchased goods without any compensation. However, he is obliged to cover the costs incurred in returning the object of purchase. The buyer must notify the bidder in writing of the intended return, no later than within 14 days of receiving the goods, to the e-mail address info@sitdizajn.ee, return the goods within a further 14 days of sending written notice of withdrawal to the agreed address.

If the delivered products differ from the ordered products (delivery of incorrect products), the provider will replace them with the appropriate ones free of charge. Originally delivered products can only be returned in unopened packaging.

Complaint and Warranty

Damir Mazrek is not liable for defects that appear after six months have elapsed since the product was delivered, nor for any inconspicuous defects in the contents of the originally sealed product. The consumer or the buyer must describe the error in more detail in the error notification and enable the company Damir Mazrek to inspect the item.The consumer or the buyer, who informed the provider about the error in a timely and correct manner, has the right to request that the provider //

Fix a bug on the Product or returns part of the amount paid in proportion to the error or the defective product is replaced with a new faultless product or the amount paid is refunded in any case, the consumer or the buyer also has the right to demand compensation from the bidder, and in particular the reimbursement of costs of materials, replacement products, labor, transfer and transport of products incurred due to the fulfillment of obligations under the previous paragraph.

Products have a warranty if stated on the warranty card or invoice. The warranty is valid subject to the instructions on the warranty card and upon submission of the invoice. The warranty periods are stated on the warranty cards or on the invoice.

Contact to make a Womplaint or Warranty

Damir Mazrek, samozaposleni v kulturi

E: info@sitdizajn.eu

T: +386 40 828 235

Delivery

Products ordered by 3 pm will be shipped no later than five working days after ordering. The confirmed confirmation of the text layout, which he receives for inspection at his address, is considered the client’s confirmation.

If the bidder is unable to fullfill its obligation because the goods will not be available, it will immediately notify the buyer. The ordered products will be delivered by regular delivery, depending on the customer’s choice. Shipping costs are Free! In the event that the bidder eliminates the ordered products in time, it is not responsible for the overdue delivery time of the contractor. Delivery is made to the address provided by the user when registering or ordering. If no one is at the address at the time of delivery, the courier leaves a notification of the arrival of the shipment. With the notification, you can pick up the shipment at the delivery address or arrange for re-delivery.

Disclaimer

The online store www.damirmazrek.eu strives to ensure the up-to-dateness and correctness of the published data, however, it may happen that the data (price, delivery time, product characteristics) are not updated in time. In such a case, the provider will notify the buyer of the changes and allow him to cancel or change the order or propose another appropriate solution.

Although the provider strives to provide accurate photographs of the items sold, all photographs should be understood as symbolic.

Complaints and disputes

The provider makes every effort to establish an effective complaint handling system and resolve any disputes amicably and in accordance with applicable consumer protection legislation.

Complaints and Disputes

The provider makes every effort to establish an effective complaint handling system and resolve any disputes amicably and in accordance with applicable consumer protection legislation.